CONTACT US:
Effective Date: 17 July 2026
Thank you for using Nexora Thrive. We value your feedback and are committed to providing timely support and assistance. Whether you have questions about our services, need technical support, want to report an issue, or have business inquiries, our team is here to help.
Get in Touch
Company Name
Empereus Technologies LLP
Registered Office
41, Sai Bunglows,
Behind Kotej Hospital,
Lunawada,
Mahisagar,
Gujarat – 389230,
India
Email Support
General Support
Customer Care
Technical Support
Billing & Subscription
Privacy & Data Protection
Marketplace Support
Developer Support
Security & Vulnerability Reports
Intellectual Property & Copyright
Business & Partnership Enquiries
Media & Press
Website
Business Hours
Monday – Friday
9:00 AM – 6:00 PM (Indian Standard Time)
Saturday, Sunday & Public Holidays: Closed
Customer Support
Our support team can assist you with:
- Account creation and login issues
- Password reset requests
- Subscription and billing enquiries
- Payment issues
- Refund requests
- Technical problems
- Bug reporting
- AI feature support
- Marketplace enquiries
- Product feedback and suggestions
- Feature requests
- General questions
Report a Problem
If you discover:
- A technical issue
- A security vulnerability
- A copyright concern
- Marketplace fraud
- Community guideline violations
- Privacy-related issues
Please contact the appropriate support email listed above. Providing screenshots, device information, app version, and a detailed description will help us investigate and resolve your issue more efficiently.
Business & Partnerships
We welcome opportunities to collaborate with:
- Businesses
- Educational institutions
- Fitness professionals
- Travel providers
- Retailers
- Developers
- Technology partners
- Content creators
- Affiliate partners
- Investors
For partnership opportunities, please contact:
Response Time
We aim to respond within:
- General enquiries: 1–2 business days
- Technical support: 1–3 business days
- Billing enquiries: 1–3 business days
- Privacy requests: Within the timeframe required by applicable law
- Security reports: As soon as reasonably possible
- Copyright and intellectual property notices: Promptly after verification
Response times may vary depending on enquiry volume and complexity.
Follow Us
Stay updated with the latest features, announcements, and platform news through our official website and verified social media channels as they become available.
Our Commitment
At Nexora Thrive, we are committed to delivering secure, reliable, and user-focused digital experiences. Your feedback helps us improve our platform and build innovative services that empower people around the world.
Thank you for being part of the Nexora Thrive community.